v1.8
KT ZMICO’s Operation Department strives to provide customers the most efficient service in providing reports related to their accounts. The following are some of the services provided:
Customer Service and Credit Control
- Account Opening
- Change of Customer Data/Information
- ATS Settlement Service - Automatic Transfers for Business Settlements
- SIPs Settlement Service - Bank Transfers via KT ZMICO’s Website
- Customer Data/Information
Account Opening
There are 2 categories of trading accounts
- Cash
- Cash Balance Accounts
Customers may purchase buy securities with cash deposited with the company, which may be deducted on T+3. Transactions may be made by a Marketing Officer or through the Internet system. - Cash Accounts
Customers may trade under an approved credit limit, with the settlement date T+3, which may be made either by Marketing Officer or through the Internet system.
- Cash Balance Accounts
- Margin Account
- Credit Balance Account
Customers place a sum of cash or stocks as required for use as collateral before trading. Orders may be made either by a Marketing Officer or through the Internet system.
- Credit Balance Account
There are two types of securities accounts:
- Internet Trading Account
It is both simple and quick to open an online account. This type of account is suitable for investors who prefer to make their own orders. Customers can check securities prices via our real time system and place orders directly through their own computer. Orders are executed by our Online System, which is connected to the Stock Exchange System. Customers have access to an in depth source of securities data and daily research information.
* Please click "Online Broking" for more information
- Normal Account via a Marketing Officer
Customers can open a trading account with one of our experienced marketing officers, who will execute your trading orders.
* Please click "Retail Broking" for more information
Trading Orders
Customers may submit trading orders through a marketing officer by telephone, fax or email, or execute the transaction themselves via online trading.
-
Buy Orders
- Customers may not place a buy order if it exceeds their credit line. This may be possible, however, if an additional credit line is approved before the transaction is made.
- Customers agree to place all securities purchased in the safe-keeping of the company.
- Customers may sell/short without shares being maintained in their account.
Sell Orders
Trading Results
- Customers may confirm the result of their trading transactions on the date of trade by
- contacting a marketing officer by telephone, facsimile or email
- accessing the company's website
- Trading transaction confirmation and contract note/settlement documents/withholding tax certificates provided to the company will be sent to the customer's address on the next working day from the trade date.
Changing or correcting customer information
Customers can request changing their personal data such as address, method of document delivery, advice on securities benefits, etc., by sending a request form to our Customer Services Department.
“ATS” Service (Automatic Transfer System) for customer settlement
Customers can request funds be automatically deducted from the following banks by ATS (Automatic Transfer System):
- BBL - Bangkok Bank
- KBANK - Kasikorn Bank
- KTB - Krung Thai Bank
- SCB - Siam Commercial Bank
- SCIB - Siam City Bank
- TMB - Thai Military Bank
- BAY - Bank of Ayudhya
- UOB - United Overseas Bank (Thai)
- TBANK - Thanachart Bank
Service Conditions
Customers must open a Savings Account or Current Account with any of the specified banks at any branch in Thailand. (Joint accounts are not acceptable.)
Application to request "ATS" service
- Complete the “Letter of Consent for Debit to the Bank Account (ATS)” and sign it as given to the bank.
- Copy of Passbook or Bank Statement on the page on which the name of the account holder and account number are shown.
- Present the above documents to the Customer Service and Credit Control Department on the 21st Floor for the request to be processed.
- The customer will be notified of the bank’s approval after the company is informed.
Online Cash Deposit with KT ZMICO via website
KT ZMICO Securities provides an Automatic Fund Transfer service, which enables you to transfer funds from your Krung Thai Bank (KTB), Siam Commercial Bank (SCB), Kasikorn Bank (KBANK) account to your KT ZMICO Trading Account. This function allows you to transfer funds prior to trading in order to increase your buying limit. This will facilitate the settlement process and provide you with a seamless online cash transfer system through a secure Internet connection.
Clients who wish to directly debit their account with KT ZMICO should:
- Open either a saving or current bank account with any branch of Krung Thai Bank (KTB), Siam Commercial Bank (SCB), Kasikorn Bank (KBANK).
Apply Now!
- Click here to download & Complete and sign on where required.
1.1) Krung Thai Bank (CGP)
1.2) Siam Commercial Bank (SIPs)
1.3) Kasikorn Bank (ODD-SSO)
Required Documents:
1) A copy of your ID card or passport signed as a true copy.
2) A copy of the first page of your KTB/ SCB/ KBANK bank account (showing your bank account details) signed as a true copy.
- Return all items above to the address below for further verification:
KT ZMICO Securities Co., Ltd.
Customer Services Dept.
21st Floor,Liberty Square, 87 Silom Road,
Bangrak, Bangkok 10500 Thailand
- Within 30 working days after receipt of the documents, we will contact you via e-mail to advise when you will be eligible to start transferring funds online. If you have any question, please contact Customer Service by email at Operationonline@ktzmico.com or by telephone at (66) 0-2695-5031
Bank Charge
On every fund transfer transaction via KT ZMICO's website, Krung Thai Bank, Siam Commercial Bank, Kasikorn Bank will directly debit a bank charge of Bt15 per transaction from the client's bank account. Please note that this charge is levied by the bank and not by KT ZMICO Securities.
Customer information center
Customer Services & Credit Control is an information center where customers may request confirmation for various purposes.
Securities Settlement
Control and sett le for securities trading
- Cash Account
- Margin Account (credit balance)
- Report all trading movements, outstanding and other details to customers
* Please click "Settlement for Securities Trading" for more information.
Stock Custodian and Services
- Maintain securities for customers
- Securities deposit, withdrawal, transfer and pledge
- Share conversions
* Please click "Brokerage & Service Fees" for more information.
Stock Privilege Services
Book Closing for Customers' Financial Benefits and Share Subscription (corporate actions)
- Rights Issue (XR)
- Dividend Payment (XD)
- Attend Shareholder Meetings (XM)
- Book close for special case (XA)
- Tender Offer
* Please click “Financial Benefits” for more information.
Investment banking support services (IB)
Subscription and Settlement (corporate actions)
- IPO - Initial Public Offering
- PO - Public Offering
- PP - Private Placement
Other Services:
- Capital Increase (Rights Issue)
- Tender Offering
* Please click “Investment banking” for more information.
Settlement for securities trading
- Check with A/C Payee Only - Payable to “KT ZMICO Securities Co., Ltd.”
- Bank Transfer - Transfer payment amount to account of “KT ZMICO Securities Company Limited For Client” via the following banks:
Account Name: "KT ZMICO Securities Company Limited For Client" Bank Name Branch A/C Type A/C Number SWIFT Code Krung Thai Bank Na Na Nue Current 000-6-13245-6 KRTHTHBK Siam Commercial Bank Thanon Witthayu Current 049-3-12955-2 SICOTHBK Kasikorn Bank Silom Saving 789-2-10150-1 KASITHBK Bangkok Bank Head Office Saving 101-8-46587-0 BKKBTHBK TMB Bank Silom Soi 7 Saving 004-2-22088-9 TMBKTHBK Bank of Ayudhya Central World Saving 511-1-04563-7 AYUDTHBK Thanachart Bank Tonson Saving 001-2-12115-1 THBKTHBK Sumitomo Mitsui
BankBangkok Saving 20-2019294-1 SMBCTHBK - After the transfer has been made, please provide the company the following:
- Fax a copy of the pay-in slip with your trading account number, name and telephone number to Operation Services or by fax at 0-2631-1704.
- Advise via KT ZMICO’s Website by entering
“Deposit Notification Form.”
- After the transfer has been made, please provide the company the following:
Settlement for trading transactions
Fund receipt/or payment for securities trading transactions between the customer and the company made within the third business day next to the trade date (T+3) are made as follows:
- Deduct/deposit from/to cash balance
- Deduct/deposit from/to ATS bank account to the following 9 bank accounts:
- BBL - Bangkok Bank
- KBANK - Kasikorn Bank
- KTB - Krung Thai Bank
- SCB - Siam Commercial Bank.
- SCIB - Siam City Bank
- TMB – Thai Military Bank
- BAY – Bank of Ayudhya
- UOB – United Overseas Bank (Thai)
- TBANK – Thanachart Bank
Late Payment
- We will stop buying for a customer's account until all payment and penalty is received.
- Interest on late payments will be charged at the interest rate as specified, which presently stands at 21% with penalties amounting to THB 1,000 per working day.
- If the late amount is still not paid on T+4, we will force the securities to be sold out, with the positive balance amount to be refunded to the customer. We will collect any insufficient amount additionally.
- In case a customer makes three late payments within six months, the credit limit may be reviewed or the Cash Balance adjusted, and the account may be closed.
Late Delivery of Securities
The company will fine a customer for the late delivery of securities amounting THB 1,000 per working day together with a penalty charged by the Thailand Securities Depository Company Limited (TSD) at rates as follows:
| Penalty Rates charged by the Thailand Securities Deposit Center (TSD) |
|
| Number of Late Day(s) | Penalty Rate |
| 1 | 0.50 % |
| 2 | 0.75 % |
| 3 | 1.00 % |
| 4 - 5 | 1.75 % |
| 6 – 7 | 2.50 % |
| over 7 | 3.75 % |
| Minimum penalty charge for THB 300/transaction Maximum amount not more than THB 200,000/transaction |
|
Brokerage Fee / Commission
Commission on Securities Trading
KT-Zmico Securities would like to notify the new rates of commission fee according to the Securities and Exchange Commission Thailand. These rates will be enforced to all types of securities that are trading in both SET and MAI market except bond and mutual fund products. Here the new commission fees will be effective since January 4th, 2012 onwards with the following rate:
| Commission fee for Order placing through Marketing officer and Internet Trading channel | |||
| Total Trading Value/ Day/ Stock Account (Baht) | Marketing Officer | Internet |
|
Cash Limit (Credit Line via ATS) |
Cash Balance and Credit Balance (Margin Account) |
||
Less than or
Equal to 5 mil. |
0.25% | 0.20% |
0.15% |
From 5 mil. up to
10 mil.* |
0.22% | 0.18% |
0.13% |
From 10 mil. up to
20 mil.* |
0.18% | 0.15% |
0.11% |
From 20 mil. Up* |
0.15% | 0.12% |
0.10% |
* There is a minimum charge of brokerage fee in the amount of THB 50.- on securities trading per day (excluding withholding tax). This will be applied to all types of trading account in all channels of order submission. The above rate is excluding 7%VAT and other related taxes.
Remark:
1.Commission fee for Unit Trust: Mutual Fund, ETF, Property Fund from 0.10% changing to the sliding rate as the stock trading; except the unit trust of mutual fund investing in debt will be charged as the previous agreement.
2.All daily trading value level will be charged as the above schedule rate plus the additional fee as follow:
- Trading Fee (collected by The Stock Exchange of Thailand: SET) 0.005%
- Clearing Fee (collected by Thailand Securities Depository Co., Ltd.:TSD) 0.001%
- Regulatory Fee 0.0018%
| Summary table of the commission fee, included trading fee 0.005% and clearing fee 0.001% and Regulatory Fee 0.0018% are as the schedule below: |
|||
| Total Trading Value/ Day/ Stock Account (Baht) | Marketing Officer | Internet |
|
Cash Limit (Credit Line via ATS) |
Cash Balance and Credit Balance (Margin Account) |
||
Less than or
Equal to 5 mil. |
0.2578% | 0.2078% |
0.1578% |
From 5 mil. up
to
10 mil.* |
0.2278% | 0.1878% |
0.1378% |
From 10 mil. up
to
20 mil.* |
0.1878% | 0.1578% |
0.1178% |
From 20 mil. Up* |
0.1578% | 0.1278% |
0.1078% |
* There is a minimum charge of brokerage fee in the amount of THB 50.- on securities trading per day (excluding withholding tax). This will be applied to all types of trading account in all channels of order submission. The above rate is excluding 7%VAT and other related taxes.
Collateral Required For Cash Accounts
As of June 1, 2008, the Stock Exchange of Thailand requires clients to deposit assets as collateral in their cash account before trading at a rate not less than 15% of the purchasable amount of securities.
Further information about cash deposit, cash withdraw, share withdraw, share transfer, please contact Operation Department Tel: 662 695 5031, 5035, 5043 or Fax: 66 2 691 1704 or complete the form via www.ktzmico.com at Online Service or checking the transactions at Trading account.
* Please click “Brokerage Fees/Commission” for more information.
* Please click “Taxation” for more information.
* Please click “Interest” for more information.
Fees on Securities Services
| Description | SERVICE FEE RATE COLLECTION | |
| Equities & Corporate Debt Instruments | Government Debt Instruments | |
| Listed Stocks on the SET (THB/Transaction) |
Under BOT Registrar |
|
| Share Withdrawal (apply for physical shares) | 100 |
120 - Individual 200 - Juristic Person |
| Share Deposit | 50 | - |
| Share Transfer | ||
|
- | - |
|
50 | 100 |
| Share Conversion | ||
|
50 | - |
|
50 | - |
|
50 | - |
|
- | - |
| Share Pledge | 50 | - |
| Pledge Redemption | 50 | - |
| ** The above service fees include 7% VAT.** | ||
Stock Privilege Services
The company will contact the Share Depository Center (SDC) upon the book closing date to ensure that the client receives all financial benefits.
Statement of account
- The company will send a statement of account to the customer the next month after transactions are made.
- In case there are no transactions, the company will send statements of account only in June and December, which the customer will receive in July and January.
- Customers should check the data for correctness. In case of any inquiries or any discrepancies, please advise the company immediately, within 14 days, otherwise, the company will understand that data are correct.
NOTIFICATION FOR SECURITIES TRADING
Trading Order
- Counter order to our Marketing Officer
- Order by telephone, fax, or internet to our Marketing Officer
- Self-trading through Online Internet Trading System
Order to Buy
- Customer is unable to have buy order over his Credit Line. Additional Credit Line requisition must be prior approved.
Order to Sell
- Customer is not allowed to sell without the shares maintained in the account
Advice for the Trading Results
- Marketing Officer will advise by telephone, fax, e-mail etc.
- Customer can access to the account through the Investor system located at the Trading Room which logon by A/C No. and Password given by our Company.
- Confirmation and Contract Note submitted to the Customer's address given.
Service for ATS Application via KBANK
KTZMICO is pleased to advise that our Respective Customers whose cash A/C has been granted to have trading under Credit Limit can apply for ATS (Automatic Transfer System) in order to settle the securities trading transactions with more convenience, take very short time, less any complicated paper work, no fees and service charges, and then to support for more efficient system in future.
KTZMICO with KBANK (Kasikorn Bank Plc.) have coordinated to offer excellent services of “ ATS Application via ATM Machine ” or “ Direct Debit ATM Registration ” to all customers without any documentation and signatories required for the following simple details and processes :-
Details of Service
- Provide for those who hold ATM card or Credit Card which connected to Savings Bank or Current Account of KBANK only.
- Application is to be processed by KBANK ATM machine only.
- Service is opened daily during 6.00 a.m. – 10.00 p.m. with effective on August 15, 2005 onwards.
- ATM Slip “Transaction Record” is printed out for your confirmation.
- KBANK will respectively send a letter of confirmation to your resident as per address given.
- KTZMICO will provide to deduct the trading proceeds or others (if available) with valid date of 3 business days after the registration date.
- In case you had given the ATS account to KTZMICO, then you applied once again. KTZMICO shall deem to use the previous given account until your cancellation notice is to be accepted.
The registration processes for ATS registration made via ATM machine
- Insert card to ATM of KBANK
- Enter your PIN code (4 digits)
- Press "Others/Direct Debit"
- Press "Register KBANK Direct Debit"
- Select and Press "Savings Account" or "Current Account"
- Insert Company ID # "50250" for KT ZMICO Securities Co., Ltd.
- Press "Correct"
- Insert "Last 6 digits" of your A/C No. with KT ZMICO Securities Co., Ltd.
- Press "Correct"
- Press "Confirm" to accept and agree Terms and Conditions of KBANK Direct Debit
- Wait for – The screen will show Company ID No. 50250, "KT ZMICO Securities Company Limited For Client" and your A/C No. xxxxxx Then check and press "Confirm Transaction"
- An ATM Slip "Transaction Record" is printed for your record.
* Please click "Retail Broking" for more information.
* Please click "Online Broking" for more information.
* Please click “Settlement for Securities Trading” for more information.
Suggestions for Foreign Investors
Clients should be aware of restrictions on foreign ownership of Thai companies. Foreign shareholding limits apply to every stock listed on the Stock Exchange of Thailand. Most listed companies limit foreign ownership to a maximum of 49%, except those in the banking and finance sector, which generally permit only a 25% foreign holding.
To ensure you are entitled to receive dividends and rights issues, clients are advised to hold stocks registered according to their residential status: Foreigners should hold "F – Foreign Registered Stocks," whereas Thai citizens should hold "L - Local Registered Stocks." However, in order to ensure benefits for foreigners who hold local registered stocks, they are advised to hold "NVDRs - Non-voting Depository Receipts," which ensures Rights Issues and Dividends will be received, except voting rights. Please note that foreign shares of some stocks might not be available due to a lack of liquidity. Clients have the option to buy local shares and later inform the company to convert them to foreign shares. Conversion can be completed only when foreign shareholding is available.
Depending on liquidity, clients holding foreign shares have the option to sell them on the local board after such shares are converted from the foreign board. Conversion from the foreign to local board can be completed within one working day after notification. The conversion fee is Baht 100.00 per application for each company. For more information on share conversion, please contact your Marketing Officer.
When KT ZMICO acts as a custodian, we will inform the securities registrar, the Thailand Securities Depository Company Limited (TSD), the identities of shareholders as of the book closing dates. Consequently, customers will be entitled to receive the following:
- Rights Issues - click for information
- Dividends - click for information
- Voting Rights
- Other Rights
* The company reserves the right to make any changes to regulations without the prior consent of the client.
Taxation
Whenever an investor engages in trading securities in the Thai market, the investor is subject to paying tax as specified by law, as follows:
- Tax for Thai investors and foreign investors who operate a business in Thailand
- Capital Gain
INVESTOR TAX Individual - Tax exempt
Juristic Person - Not liable for withholding tax, but is liable for business income tax according to the law
- Dividends
INVESTOR TAX Individual - 10% withholding tax on dividends received from a listed company or limited company.
- There are two alternatives for tax payment:
- 10% withholding tax paid on dividends received from a specified mutual fund.
- Hold the tax to pay together with annual income tax.
- Tax exemption for those who hold BOI investment privileges.
Juristic Person - 10% withholding tax on dividends received if an investor is a non-listed company.
- Tax exempt if the investor is a listed company and receives a dividend from a Thai company or mutual fund.
- Tax exempt if the investor acquires at least 25% of the total shares of a dividend paying company and said company is not a shareholder of the investor.
- Dividends
INVESTOR TAX Individual - 10% withholding tax on dividends received from a listed company or limited company.
- There are two alternatives for tax payment:
- 10% withholding tax paid on dividends received from a specified mutual fund.
- Hold the tax to pay together with annual income tax.
- Tax exemption for those who hold BOI investment privileges.
Juristic Person - 10% withholding tax on dividends received if an investor is a non-listed company.
- Tax exempt if the investor is a listed company and receives a dividend from a Thai company or mutual fund.
- Tax exempt if the investor acquires at least 25% of the total shares of a dividend paying company and said company is not a shareholder of the investor.
- Interest
INVESTOR TAX Individual - 15% withholding tax.
Juristic Person - 1% withholding tax. or
- No withholding tax if a commercial bank, financial company, securities company or credit foncier company receives interest from a commercial bank.
- Capital Gain
- Tax for foreign investors who do not operate a business in Thailand
- Capital Gain
INVESTOR TAX Individual - Tax exempt
Juristic Person - 15% withholding tax.
- Dividend
INVESTOR TAXATION Individual - 10% withholding tax
Juristic Person - 10% withholding tax
- Interest
INVESTOR TAX Individual - 15% withholding tax.
Juristic Person - 15% withholding tax.
- Capital Gain
- Tax Treaties
To encourage foreign investment, Thailand has double taxation agreements with many countries. Through these tax treaties, certain foreign institutional investors may receive tax-free privileges on capital gains. More information can be found in the website http://www.rd.go.th.
- Value-Added Tax (VAT)
Investors are required to pay VAT to the company at a rate of 7% of the service fee.
- Stamp Duty
Both foreign and domicile transferors of share certificates and debenture certificates must pay for stamps to be affixed to certificates according to the value of the paid-up shares or the value of the transferred instruments (whichever is greater). The stamp duty rate is Baht 1.00 for every Baht 1,000.00 or fraction thereof. The stamp duty is, however, exempt on the following:
- Transfers of registered securities where the TSD is the registrar.
- Transfers of government bonds, state enterprise bonds or unit trusts.
Service Complaints
Customers may lodge a complaint with the company in the event they are dissatisfied with any service by the following procedure.
- Place a complaint in the suggestion box at the receptionist counters on the 15th-17th floors.
- Send a letter to the Compliance and Internal Audit Department (C&I).
- Contact the company's Compliance and Internal Audit Department (C&I) at 0-2695-5020 or 0-2695-5025.
 |
" KT ZMICO received the approval of the Securities and Exchange Commission (SEC). Customers may file a complaint with the company in the event of any unsatisfactory service." |
We do hope to serve and try to seek more efficient services for our respective customers always.
Any queries or more information, please feel free to contact our Client Services Center at Tel. 0-2695 5031 / 5033 / 5034 / 5038 or Email : Operationonline@ktzmico.com
