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Operation Services

KT ZMICO’s Operation Department strives to provide customers the most efficient service in providing reports related to their accounts. The following are some of the services provided:

Customer Service and Credit Control

Account Opening

There are 2 categories of trading accounts

  1. Cash
    • Cash Balance Accounts
      Customers may purchase buy securities with cash deposited with the company, which may be deducted on T+3. Transactions may be made by a Marketing Officer or through the Internet system.
    • Cash Accounts
      Customers may trade under an approved credit limit, with the settlement date T+3, which may be made either by Marketing Officer or through the Internet system.
  2. Margin Account
    • Credit Balance Account
      Customers place a sum of cash or stocks as required for use as collateral before trading. Orders may be made either by a Marketing Officer or through the Internet system.

There are two types of securities accounts:

  1. Internet Trading Account

    It is both simple and quick to open an online account. This type of account is suitable for investors who prefer to make their own orders. Customers can check securities prices via our real time system and place orders directly through their own computer. Orders are executed by our Online System, which is connected to the Stock Exchange System. Customers have access to an in depth source of securities data and daily research information.

    * Please click "Online Broking" for more information

  2. Normal Account via a Marketing Officer

    Customers can open a trading account with one of our experienced marketing officers, who will execute your trading orders.

    * Please click "Retail Broking" for more information

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Trading Orders

Customers may submit trading orders through a marketing officer by telephone, fax or email, or execute the transaction themselves via online trading.

    Buy Orders
    • Customers may not place a buy order if it exceeds their credit line. This may be possible, however, if an additional credit line is approved before the transaction is made.
    • Customers agree to place all securities purchased in the safe-keeping of the company.

    Sell Orders

    • Customers may sell/short without shares being maintained in their account.

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Trading Results

  • Customers may confirm the result of their trading transactions on the date of trade by
    • contacting a marketing officer by telephone, facsimile or email
    • accessing the company's website
  • Trading transaction confirmation and contract note/settlement documents/withholding tax certificates provided to the company will be sent to the customer's address on the next working day from the trade date.

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Changing or correcting customer information

Customers can request changing their personal data such as address, method of document delivery, advice on securities benefits, etc., by sending a request form to our Customer Services Department.

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“ATS” Service (Automatic Transfer System) for customer settlement

Customers can request funds be automatically deducted from the following banks by ATS (Automatic Transfer System):

  1. BBL - Bangkok Bank
  2. KBANK - Kasikorn Bank
  3. KTB - Krung Thai Bank
  4. SCB - Siam Commercial Bank
  5. TMB - Thai Military Bank
  6. BAY - Bank of Ayudhya
  7. UOB - United Overseas Bank (Thai)
  8. TBANK - Thanachart Bank

Service Conditions

Customers must open a Savings Account or Current Account with any of the specified banks at any branch in Thailand. (Joint accounts are not acceptable.)

Application to request "ATS" service

  1. Complete the “Letter of Consent for Debit to the Bank Account (ATS)” and sign it as given to the bank.
  2. Copy of Passbook or Bank Statement on the page on which the name of the account holder and account number are shown.
  3. Present the above documents to the Customer Service and Credit Control Department on the 15th Floor for the request to be processed.
  4. The customer will be notified of the bank’s approval after the company is informed.

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Cash Deposit

1.Oversea Remittance

For oversea remittance, you are advised to transfer funds via one of the eight banks listed below:


Account Name: KT ZMICO Securities Company Limited For Client
Bank Name Branch A/C Type A/C Number SWIFT Code
Krung Thai Bank Na Na Nue Current 000-6-13245-6 KRTHTHBK
Siam Commercial Bank Thanon Witthayu Current 049-3-12955-2 SICOTHBK
Kasikorn Bank Silom Saving 789-2-10150-1 KASITHBK
Bangkok Bank Head Office Saving 101-8-46587-0 BKKBTHBK
TMB Bank Silom Soi 7 Saving 004-2-22088-9 TMBKTHBK
 Bank of Ayudhya Central World Saving 511-1-04563-7 AYUDTHBK
Thanachart Bank Tonson Saving 001-2-12115-1 THBKTHBK
Sumitomo Mitsui
Bank
Bangkok Saving 202-0-19294-1 SMBCTHBK


After your remittance, please notify your transaction to the company via KTZMICO’s website or Click Here. Please note that your buying limit will be updated after we receive the confirmation from our bank. Normally, it will be taken not longer than 5 working days.

In case the remittance’s name is not same as trading account’s name as indicated on trading account no., the company will not update your buying limit and reserve the right to act in according to the company’s policy.

Remarks:

  • For your convenience, you are advised to remit the fund in foreign currency, not Thai baht. If remittance in Thai baht, please assure that your remittance bank has strictly followed the regulation of the Bank of Thailand. In case of failure, your remittance will be rejected.
  • Please note that the bank charges from your oversea remittances will be different depending on each banks’ policies.
  • Please keep your remittance evidence at least till your buying limit has been updated.


2.Local Deposit

There are three Cash Deposit Channels as following;


2.1) E-Transfer Funds

Automatic Fund Transfer Service from your bank account to your Trading Account via KTZMICO’s Website (Trading Account Menu). Your balance will be updated automatically and this service has NO charged fees.  

There are 3 banks to provide this service;

  • Krung Thai Bank (CGP)
  • Siam Commercial Bank (SIPs)
  • Kasikorn Bank (ODD-SSO)
  • Bangkok Bank (PON)

How to Apply E-Transfer Funds

  1. Please download and complete the Request Form in according to the bank being chosen.

    1.1) Krung Thai Bank (CGP)
    1.2) Siam Commercial Bank (SIPs)
    1.3) Kasikorn Bank (ODD-SSO)
    1.4) Bangkok Bank (PON)

  2. The required documents are as following;
    • A copy of your ID Card or Passport signed as a true copy.
    • A copy of the first page of your bank account that shows your bank account details signed as a true copy.
      Remark: Please sign the signature same as given to the bank.

  3. Return all documents above to the address below for further verification;

    KT ZMICO Securities Co., Ltd.
    Customer Services Dept.
    15th Floor,Liberty Square, 287 Silom Road,
    Bangrak, Bangkok 10500 Thailand


Your request will be approved within 2-4 weeks after receiving the complete documents and then we will inform you via e-mail or telephone.

Remark: This service is available only the working days from 8.00 a.m. – 4.45 p.m.


2.2) ATS Service (Automatic Transfer System)

ATS is a service that you can request to deduct funds from your bank account. Simply send your request instruction via KTZMICO’s website Click Here This service is free of charge.

After we receive your Request for ATS Deduction, the company will update your buying limit according to the schedule below:

Notification Time Update Time (Buying Limit)
Before 12.00 p.m. No later than 2.30 p.m. on the same day
From 12.00 p.m. - 4.30 p.m. No later than 9.30 a.m. the next working day


How to Apply ATS System

There are eight banks for ATS service i.e. KTB, BAY, BBL, KBANK, SCB, TBANK, TMB, and UOB.

  1. The required documents are as following;

    • Please download and complete Letter of Consent to Debit Bank Account
    • A copy of your ID Card or Passport signed as a true copy.
    • A copy of the first page of your bank account that shows your bank account details signed as a true copy.
      Remark: Please sign the signature same as given to the bank.

  2. Return all documents above to the address below for further verification;

    KT ZMICO Securities Co., Ltd
    Customer Services Dept.
    15th Floor, Liberty Square,287 Silom Road,
    Bangrak, Bangkok 10500 Thailand


    Your request will be approved within 2-4 weeks after receiving the complete documents and then we will inform you via e-mail or telephone.

2.3) Transfer Funds via Internet Banking

To transfer funds to your trading account via Internet Banking, you are advised to transfer funds via one of the eight banks listed below:


Account Name: KT ZMICO Securities Company Limited For Client
Bank Name Branch A/C Type A/C Number
Krung Thai Bank Na Na Nue Current 000-6-13245-6
Siam Commercial Bank Thanon Witthayu Current 049-3-12955-2
Kasikorn Bank Silom Saving 789-2-10150-1
Bangkok Bank Head Office Saving 101-8-46587-0
TMB Bank Silom Soi 7 Saving 004-2-22088-9
 Bank of Ayudhya Central World Saving 511-1-04563-7
Thanachart Bank Tonson Saving 001-2-12115-1
Sumitomo Mitsui
Bank
Bangkok Saving 202-0-19294-1


After transferring, please notify your deposit transaction to the company via KTZMICO’s website or Click Here. The company will update your buying limit after we receive the confirmation from the bank.

Remark:
:

  • In case the depositor’s name is not same as trading account’s name as indicated on trading account no., the company will not update your buying limit and reserve the right to act in according to the company’s policy.

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Customer information center

Customer Services & Credit Control is an information center where all clients' information such as confirmation report and cash report is placed. All clients are able to check their past records of the previous 60 days directly through our web page at Trading Account menu. Here clients are also able to request for the record of more than the past 60 days. However, there will be a service fee applied for document preparation, which will be imposed from 23rd December 2015 onward as follows:


Service Charges on Request of Historical Document

No.

Period
Service Charge Rate
(Include VAT)
@ Time/Type of report
Computer file
Paper
1 Less than 60 days
The data is available on the website
2 Not over 1 year
Bht. 100.-
Bht. 150.-
3 Not over 2 years
Bht. 200.-
Bht. 250.-
4 Not over 5 years
Bht. 500.-
Bht. 550.-
5 Over 5 years
The data is not available.
6 Letter of Confirmation,
Certification,
any other requests

Bht. 100.-/ letter


For more information, please contact Customer Service Tel. 02-695-5500 or email to Operationonline@ktzmico.com Besides you may also able to examine your previous record from the menu Trading Account.

Securities Settlement

Control and sett le for securities trading

  • Cash Account
  • Margin Account (credit balance)
  • Report all trading movements, outstanding and other details to customers

* Please click "Settlement for Securities Trading" for more information.

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Stock Custodian and Services

  • Maintain securities for customers
  • Securities deposit, withdrawal, transfer and pledge
  • Share conversions

* Please click "Brokerage & Service Fees" for more information.

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Stock Privilege Services

Book Closing for Customers' Financial Benefits and Share Subscription (corporate actions)

  • Rights Issue (XR)
  • Dividend Payment (XD)
  • Attend Shareholder Meetings (XM)
  • Book close for special case (XA)
  • Tender Offer

* Please click “Financial Benefits” for more information.

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Investment banking support services (IB)

Subscription and Settlement (corporate actions)

  • IPO - Initial Public Offering
  • PO - Public Offering
  • PP - Private Placement

Other Services:

  • Capital Increase (Rights Issue)
  • Tender Offering

* Please click “Investment banking” for more information.

Settlement for securities trading

  • Check with A/C Payee Only - Payable to “KT ZMICO Securities Co., Ltd.”
  • Bank Transfer - Transfer payment amount to account of “KT ZMICO Securities Company Limited For Client” via the following banks:
    Account Name: "KT ZMICO Securities Company Limited For Client"
    Bank Name Branch A/C Type A/C Number SWIFT Code
    Krung Thai Bank Na Na Nue Current 000-6-13245-6 KRTHTHBK
    Siam Commercial Bank Thanon Witthayu Current 049-3-12955-2 SICOTHBK
    Kasikorn Bank Silom Saving 789-2-10150-1 KASITHBK
    Bangkok Bank Head Office Saving 101-8-46587-0 BKKBTHBK
    TMB Bank Silom Soi 7 Saving 004-2-22088-9 TMBKTHBK
     Bank of Ayudhya Central World Saving 511-1-04563-7 AYUDTHBK
    Thanachart Bank Tonson Saving 001-2-12115-1 THBKTHBK
    Sumitomo Mitsui
    Bank
    Bangkok Saving 20-2019294-1 SMBCTHBK
    • After the transfer has been made, please provide the company the following:
      • Fax a copy of the pay-in slip with your trading account number, name and telephone number to Operation Services or by fax at 0-2631-1704.
      • Advise via KT ZMICO’s Website by entering
        “Deposit Notification Form.”

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Settlement for trading transactions

Fund receipt/or payment for securities trading transactions between the customer and the company made within the third business day next to the trade date (T+3) are made as follows:

  1. Deduct/deposit from/to cash balance
  2. Deduct/deposit from/to ATS bank account to the following 8 bank accounts:
    1. BBL - Bangkok Bank
    2. KBANK - Kasikorn Bank
    3. KTB - Krung Thai Bank
    4. SCB - Siam Commercial Bank.
    5. TMB – Thai Military Bank
    6. BAY – Bank of Ayudhya
    7. UOB – United Overseas Bank (Thai)
    8. TBANK – Thanachart Bank

Late Payment

  • We will stop buying for a customer's account until all payment and penalty is received.
  • Interest on late payments will be charged at the interest rate as specified, which presently stands at 21% with penalties amounting to THB 1,000 per working day.
  • If the late amount is still not paid on T+4, we will force the securities to be sold out, with the positive balance amount to be refunded to the customer. We will collect any insufficient amount additionally.
  • In case a customer makes three late payments within six months, the credit limit may be reviewed or the Cash Balance adjusted, and the account may be closed.

Late Delivery of Securities

The company will fine a customer for the late delivery of securities amounting THB 1,000 per working day together with a penalty charged by the Thailand Securities Depository Company Limited (TSD) at rates as follows:

Penalty Rates charged by the Thailand Securities
Deposit Center (TSD)
Number of Late Day(s) Penalty Rate
1 0.50 %
2 0.75 %
3 1.00 %
 4 - 5  1.75 %
6 – 7   2.50 %
over 7  3.75 %
Minimum penalty charge for THB 300/transaction
Maximum amount not more than THB 200,000/transaction

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Brokerage Fee / Commission

Commission on Securities Trading

KT-Zmico Securities would like to notify the new rates of commission fee according to the Securities and Exchange Commission Thailand as table below. Effective since trading transaction on 4 January 2017 onwards, there is no a minimum charge of commission fee for individual client. These rates will be enforced to all types of securities that are trading in both SET and MAI market except bond and mutual fund products.

Commission fee for Order placing through Marketing officer and Internet Trading channel

Total Trading Value/ Day/ Stock Account (Baht) Marketing Officer
Internet

Cash Limit

(Credit Line via ATS)
Cash Balance and Credit Balance (Margin Account)
Less than or Equal to 5 mil.
0.25%
0.20%
0.15%
From 5 mil. up to 10 mil.*
0.22%
0.18%
0.13%
From 10 mil. up to 20 mil.*
0.18%
0.15%
0.11%
From 20 mil. Up*
0.15%
0.12%
0.10%

* The above rate is excluding 7%VAT and other related taxes.

Remark:
All daily trading value level will be charged as the above schedule rate plus the additional fee as follow:

  • Trading Fee (collected by The Stock Exchange of Thailand: SET)  0.005%
  • Clearing Fee (collected by Thailand Securities Depository Co., Ltd.:TSD)  0.001%
  • Regulatory Fee  0.001% (Changed by SEC’s announcement effective since trading transaction on 4 January 2017 onwards)

Summary table of the commission fee,
included trading fee 0.005% and clearing fee 0.001% and
Regulatory Fee 0.001% are as the schedule below:
Total Trading Value/ Day/ Stock Account (Baht) Marketing Officer
Internet

Cash Limit

(Credit Line via ATS)
Cash Balance and Credit Balance (Margin Account)
Less than or Equal to 5 mil.
0.257%
0.207%
0.157%
From 5 mil. up to 10 mil.*
0.227%
0.187%
0.137%
From 10 mil. up to 20 mil.*
0.187%
0.157%
0.117%
From 20 mil. Up*
0.157%
0.127%
0.107%

* The above rate is excluding 7%VAT and other related taxes.

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Collateral Required For Cash Accounts

As of June 1, 2008, the Stock Exchange of Thailand requires clients to deposit assets as collateral in their cash account before trading at a rate not less than 15% of the purchasable amount of securities.

Further information about cash deposit, cash withdraw, share withdraw, share transfer, please contact Operation Department Tel: 662 695 5031, 5035, 5043 or Fax: 66 2 631 1704 or complete the form via www.ktzmico.com at Online Service or checking the transactions at Trading account.


* Please click  “Brokerage Fees/Commission” for more information.
* Please click “Taxation” for more information.
* Please click “Interest” for more information.

Fees on Securities Services

Description SERVICE FEE RATE COLLECTION
Equities & Corporate Debt Instruments Government Debt Instruments
Listed Stocks
on the SET
(THB/Transaction)
Under
BOT Registrar
Share Withdrawal (apply for physical shares)

100

120 - Individual

200 - Juristic Person
Share Deposit 50 -
Share Transfer    
  • Inter-broker
- -
  • Other broker
50 100
Share Conversion    
  • Local > Foreign Status
50 -
  • NVDR > Foreign Status
50 -
  • Foreign > Local Status
50 -
  • Foreign > Local Status (for selling only)
- -
Share Pledge 50 -
Pledge Redemption 50 -
** The above service fees include 7% VAT.**

ATS Deduction Service fees (for the stock subscription purpose)

Type of Services Fees Rate/ Transaction
ATS deduction & cheque issuing for the right issue subscription 100 Baht
ATS deduction (for stamp duty as request for share certificate 50 Baht
Administration fee as cheque issuing for the right issue subscription (XR, XW, XE) 50 Baht
*Remark: The above service fees include 7% VAT.

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Stock Privilege Services

The company will contact the Share Depository Center (SDC) upon the book closing date to ensure that the client receives all financial benefits.

 

Statement of account

  • The company will send a statement of account to the customer the next month after transactions are made.
  • In case there are no transactions, the company will send statements of account only in June and December, which the customer will receive in July and January.
  • Customers should check the data for correctness. In case of any inquiries or any discrepancies, please advise the company immediately, within 14 days, otherwise, the company will understand that data are correct.

NOTIFICATION FOR SECURITIES TRADING

Trading Order

  • Counter order to our Marketing Officer
  • Order by telephone, fax, or internet to our Marketing Officer
  • Self-trading through Online Internet Trading System

Order to Buy

  • Customer is unable to have buy order over his Credit Line. Additional Credit Line requisition must be prior approved.

Order to Sell

  • Customer is not allowed to sell without the shares maintained in the account

Advice for the Trading Results

  • Marketing Officer will advise by telephone, fax, e-mail etc.
  • Customer can access to the account through the Investor system located at the Trading Room which logon by A/C No. and Password given by our Company.
  • Confirmation and Contract Note submitted to the Customer's address given.

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Service for ATS Application via KBANK

KTZMICO is pleased to advise that our Respective Customers whose cash A/C has been granted to have trading under Credit Limit can apply for ATS (Automatic Transfer System) in order to settle the securities trading transactions with more convenience, take very short time, less any complicated paper work, no fees and service charges, and then to support for more efficient system in future.

KTZMICO with KBANK (Kasikorn Bank Plc.) have coordinated to offer excellent services of “ ATS Application via ATM Machine ” or “ Direct Debit ATM Registration ” to all customers without any documentation and signatories required for the following simple details and processes :-

Details of Service

  • Provide for those who hold ATM card or Credit Card which connected to Savings Bank or Current Account of KBANK only.
  • Application is to be processed by KBANK ATM machine only.
  • Service is opened daily during 6.00 a.m. – 10.00 p.m. with effective on August 15, 2005 onwards.
  • ATM Slip “Transaction Record” is printed out for your confirmation.
  • KBANK will respectively send a letter of confirmation to your resident as per address given.
  • KTZMICO will provide to deduct the trading proceeds or others (if available) with valid date of 3 business days after the registration date.
  • In case you had given the ATS account to KTZMICO, then you applied once again. KTZMICO shall deem to use the previous given account until your cancellation notice is to be accepted.

The registration processes for ATS registration made via ATM machine

  1. Insert card to ATM of KBANK
  2. Enter your PIN code (4 digits)
  3. Press "Others/Direct Debit"
  4. Press "Register KBANK Direct Debit"
  5. Select and Press "Savings Account" or "Current Account"
  6. Insert Company ID # "50250" for KT ZMICO Securities Co., Ltd.
  7. Press "Correct"
  8. Insert "Last 6 digits" of your A/C No. with KT ZMICO Securities Co., Ltd.
  9. Press "Correct"
  10. Press "Confirm" to accept and agree Terms and Conditions of KBANK Direct Debit
  11. Wait for – The screen will show Company ID No. 50250, "KT ZMICO Securities Company Limited For Client" and your A/C No. xxxxxx Then check and press "Confirm Transaction"
  12. An ATM Slip "Transaction Record" is printed for your record.


* Please click "Retail Broking" for more information.
* Please click "Online Broking" for more information.
* Please click “Settlement for Securities Trading” for more information.

 

Suggestions for Foreign Investors

Clients should be aware of restrictions on foreign ownership of Thai companies. Foreign shareholding limits apply to every stock listed on the Stock Exchange of Thailand. Most listed companies limit foreign ownership to a maximum of 49%, except those in the banking and finance sector, which generally permit only a 25% foreign holding.

To ensure you are entitled to receive dividends and rights issues, clients are advised to hold stocks registered according to their residential status: Foreigners should hold "F – Foreign Registered Stocks," whereas Thai citizens should hold "L - Local Registered Stocks." However, in order to ensure benefits for foreigners who hold local registered stocks, they are advised to hold "NVDRs - Non-voting Depository Receipts," which ensures Rights Issues and Dividends will be received, except voting rights. Please note that foreign shares of some stocks might not be available due to a lack of liquidity. Clients have the option to buy local shares and later inform the company to convert them to foreign shares. Conversion can be completed only when foreign shareholding is available.

Depending on liquidity, clients holding foreign shares have the option to sell them on the local board after such shares are converted from the foreign board. Conversion from the foreign to local board can be completed within one working day after notification. The conversion fee is Baht 100.00 per application for each company. For more information on share conversion, please contact your Marketing Officer.

When KT ZMICO acts as a custodian, we will inform the securities registrar, the Thailand Securities Depository Company Limited (TSD), the identities of shareholders as of the book closing dates. Consequently, customers will be entitled to receive the following:

* The company reserves the right to make any changes to regulations without the prior consent of the client.

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Taxation

Whenever an investor engages in trading securities in the Thai market, the investor is subject to paying tax as specified by law, as follows:

  1. Tax for Thai investors and foreign investors who operate a business in Thailand
    • Capital Gain
      INVESTOR TAX
      Individual
      • Tax exempt
      Juristic Person
      • Not liable for withholding tax, but is liable for business income tax according to the law
    • Dividends
      INVESTOR TAX
      Individual
      • 10% withholding tax on dividends received from a listed company or limited company.
      • There are two alternatives for tax payment:
        1. 10% withholding tax paid on dividends received from a specified mutual fund.
        2. Hold the tax to pay together with annual income tax.
      • Tax exemption for those who hold BOI investment privileges.
      Juristic Person
      • 10% withholding tax on dividends received if an investor is a non-listed company.
      • Tax exempt if the investor is a listed company and receives a dividend from a Thai company or mutual fund.
      • Tax exempt if the investor acquires at least 25% of the total shares of a dividend paying company and said company is not a shareholder of the investor.
    • Dividends
      INVESTOR TAX
      Individual
      • 10% withholding tax on dividends received from a listed company or limited company.
      • There are two alternatives for tax payment:
        1. 10% withholding tax paid on dividends received from a specified mutual fund.
        2. Hold the tax to pay together with annual income tax.
      • Tax exemption for those who hold BOI investment privileges.
      Juristic Person
      • 10% withholding tax on dividends received if an investor is a non-listed company.
      • Tax exempt if the investor is a listed company and receives a dividend from a Thai company or mutual fund.
      • Tax exempt if the investor acquires at least 25% of the total shares of a dividend paying company and said company is not a shareholder of the investor.
    • Interest
      INVESTOR TAX
      Individual
      • 15% withholding tax.
      Juristic Person
      • 1% withholding tax. or
      • No withholding tax if a commercial bank, financial company, securities company or credit foncier company receives interest from a commercial bank.
  2. Tax for foreign investors who do not operate a business in Thailand
    • Capital Gain
      INVESTOR TAX
      Individual
      • Tax exempt
      Juristic Person
      • 15% withholding tax.
    • Dividend
      INVESTOR TAXATION
      Individual
      • 10% withholding tax
      Juristic Person
      • 10% withholding tax
    • Interest
      INVESTOR TAX
      Individual
      • 15% withholding tax.
      Juristic Person
      • 15% withholding tax.
  3. Tax Treaties

    To encourage foreign investment, Thailand has double taxation agreements with many countries. Through these tax treaties, certain foreign institutional investors may receive tax-free privileges on capital gains. More information can be found in the website http://www.rd.go.th.

  4. Value-Added Tax (VAT)

    Investors are required to pay VAT to the company at a rate of 7% of the service fee.

  5. Stamp Duty

    Both foreign and domicile transferors of share certificates and debenture certificates must pay for stamps to be affixed to certificates according to the value of the paid-up shares or the value of the transferred instruments (whichever is greater). The stamp duty rate is Baht 1.00 for every Baht 1,000.00 or fraction thereof. The stamp duty is, however, exempt on the following:

    • Transfers of registered securities where the TSD is the registrar.
    • Transfers of government bonds, state enterprise bonds or unit trusts.

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Service Complaints

Customers may lodge a complaint with the company in the event they are dissatisfied with any service by the following procedure.

  • Send a letter to the Compliance and Internal Audit Department (C&I).
  • Contact the company's Compliance and Internal Audit Department (C&I) at 0-2695-5023
" KT ZMICO received the approval of the Securities and Exchange Commission (SEC). Customers may file a complaint with the company in the event of any unsatisfactory service."

 

We do hope to serve and try to seek more efficient services for our respective customers always.

Any queries or more information, please feel free to contact our Client Services Center at Tel. 0-2695-5500 or Email : Operationonline@ktzmico.com


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